Yes! Shipping is free on every order to all 50 U.S. states, with no minimum. The price you see at checkout is the price you pay, with no hidden fees or import duties at delivery.

Orders are processed in 1 business day, then delivered in 5–6 business days, so about 6–7 business days in total. All the details are in our Shipping policy.

As soon as your order ships, you'll get an email with your tracking number. You can follow your package anytime on our Track my order page, or just ask us with your order number.

No stress. You have 30 days from delivery to send it back, and we email you a prepaid return label, so returns are free. Personalized items and opened grooming products are final sale unless they arrive damaged. See our Return policy.

Check the size chart on each product page and measure your pet: nose to tail while they sleep for beds (then add a few inches), chest girth for harnesses. Between two sizes? Go up one. Still unsure? Send us your pet's measurements and we'll help you choose.

Pick by size and play style: plush for gentle mouths, rubber or rope for power chewers, wands and interactive toys for cats who love to hunt. Supervise play and replace a toy once it's worn or damaged.

All major credit and debit cards through our encrypted, secure checkout. We never store your card details. See all payment methods.

Email us at contact@purraffection.com or use our contact form. Real humans reply within 24–72 business hours (Mon–Fri).